What the pictures can show

Check whether the visible colour, size label, broad shape, pair matching, major marks and supplied quantity align with what you expected. Zoom in, but remember that lighting and camera processing can change colour and contrast.

For clothing, ask for useful measurements if sizing is uncertain. For trainers, compare the two shoes and inspect obvious construction issues. A photo cannot establish material performance, hidden components or authenticity.

Use the agent's current rules

Inspection scope and after-sales rules differ by agent and can change. Check the selected agent's official help pages before relying on a return, exchange or extra-photo option. Never treat an old CNFans policy as a current alternative-agent policy.

Sources checked

Accessed 31 August 2026. Recheck changing policies and numbers at the official source.